Shipping policy

Drippinn Kicks ("we" and "us") is the operator of https://www.drippinnkicks.com/. By placing an order through this website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

General

We try to maintain accurate stock counts of all sneakers and apparel on our website. However, in rare cases of a stock discrepancy, we will fulfil the available products to you and contact you about whether you would prefer to await restocking of the product you selected, a different size (subject to availability), a different product of same or greater value, or store credit of the billed amount.

Shipping, Order and Delivery Information

All orders placed with Drippinn Kicks are shipped from our registered office or from our authorized fulfilment centres.

Drippinn Kicks offers PAN India shipping on all sneakers and apparel. For international shipping, the cost is calculated as per the country the order is being placed from and an estimated amount is shown while checking out.

As soon as you place your order with Drippinn Kicks, you will receive a confirmation email. Orders are dispatched from our warehouse and will reach you within the stipulated time mentioned while placing the order in case of domestic orders. Drippinn Kicks tries to ensure that international orders reach you in the same stipulated time, however, does not guarantee as such.

As soon as your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company.

The customer must provide full and valid address and contact details. Drippinn Kicks cannot and will not be held responsible for the loss of shipment due to incorrect address details.

Deliveries by our delivery partners will take place on weekdays from Monday to Saturday. Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In such instances, we'll take steps to ensure shipment delays will be kept to a minimum.

All deliveries will be attempted 2 times in case of the customer's inability to receive the package the first time. The order is returned to Drippinn Kicks if the order isn't received by the customer the 2nd time and additional fees would be charged for further shipping attempts. Please email us at support@drippinnkicks.com in such cases.

Any delay and/or extension in delivery time caused by the courier company carrying your package is their responsibility. Drippinn Kicks will attempt to fast track the delivery in case of delays, however, cannot and will not be held liable for such after we've dispatched the item from our end.

• In instances of receival of a damaged-in-transit package, please write us a mail at support@drippinnkicks.com. Drippinn Kicks' support team will work with you to give you a solution to the issue.